Effective date: 16 June 2026 · Version 1.0
These Terms of Use ("Terms") form a legally binding agreement between you ("User", "you") and In-Finite Dreams Technologies Pvt Ltd ("Company", "we", "us"), which owns and operates the MatchMatrix application and related services ("Platform").
By creating an account, accessing, or using the Platform in any manner, you confirm that you have read, understood, and agree to be bound by these Terms, the Privacy Policy, the Refund & Cancellation Policy, and the Community Guidelines, each of which is incorporated here by reference. If you do not agree, you must not use the Platform.
We may revise these Terms from time to time. Your continued use of the Platform after revised Terms are made available constitutes your acceptance of them.
The Platform is intended solely for individuals seeking a lawful matrimonial alliance for themselves. By using the Platform, you represent and warrant that:
Registration on behalf of any other person is not permitted. You use the Platform for yourself alone.
The Platform is an online facilitation tool that enables registered users to create profiles, discover other users, and express mutual interest with a view to a possible matrimonial alliance.
The Company is solely an intermediary that provides a venue and technology for users to connect. The Company is NOT a marriage bureau, matchmaker, broker, agent, or guarantor, and does not arrange, recommend, endorse, vet, or solemnise any marriage or relationship.
We do not introduce you to any particular person, assess the suitability of any user for you, or take part in any communication, meeting, or decision between users. Every interaction, decision, and outcome is entirely your own.
You are solely responsible for the content you provide and for your conduct on and off the Platform. You agree to:
You must not:
A violation may result in immediate suspension or termination of your account and may be reported to law-enforcement authorities.
The Company makes no representation, warranty, or guarantee of any kind that:
Subscriptions and paid packs buy access to features and tools of the Platform. They do NOT buy, promise, or guarantee a match, a partner, or any specific result. No refund will be claimable on the ground that a match or marriage was not found.
Profiles and content on the Platform are created and submitted by users themselves. While the Company may, at its discretion, take reasonable steps to discourage misuse, the Company does NOT and cannot guarantee, verify, or warrant the identity, age, marital status, intentions, character, antecedents, financial or social standing, health, or the truthfulness of any information or photograph provided by any user.
You acknowledge and agree that:
The Company is an "intermediary" within the meaning of the Information Technology Act, 2000 and the rules made under it. Content on the Platform is user-generated; the Company does not author, endorse, or take responsibility for it, and is entitled to the safe-harbour protections available to intermediaries under applicable law.
Certain features are offered through paid subscriptions or packs. Prices, inclusions, and validity are displayed at the time of purchase. Payments are processed by third-party payment providers; the Company does not store your full payment-card details.
All purchases are subject to the Refund & Cancellation Policy. By purchasing, you authorise the applicable charge and confirm that you have read that Policy.
The Platform, including its software, design, text, graphics, logos, the "MatchMatrix" name and marks, and all related content (other than user-generated content) is owned by or licensed to the Company and is protected by law. You are granted a limited, non-exclusive, non-transferable, revocable licence to use the Platform for your personal, non-commercial matrimonial purpose only.
You retain ownership of the content you submit, but grant the Company a worldwide, royalty-free licence to host, store, and display it for the purpose of operating and providing the Platform.
The Company may, at its sole discretion and without prior notice, suspend, restrict, or terminate your account or access to the Platform if you breach these Terms, provide false information, misuse the Platform, or where required by law or to protect users.
You may stop using the Platform and delete your account at any time through the in-app account settings.
The Platform is provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement.
To the maximum extent permitted by law, the Company and its directors, employees, and partners shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, or for any loss of profit, data, goodwill, reputation, opportunity, or emotional distress, arising out of or in connection with your use of, or inability to use, the Platform.
To the maximum extent permitted by law, the total aggregate liability of the Company shall not exceed the total fees actually paid by you during the twelve (12) months preceding the event; where you have paid no fees, the aggregate liability shall not exceed INR 1,000.
The role of the Company ends with providing the online facilitation tool. The Company bears no responsibility for any communication, meeting, courtship, engagement, marriage, or relationship between users, whether arising on or off the Platform.
You agree to indemnify, defend, and hold harmless the Company and its directors, officers, employees, and partners from and against any claim, demand, loss, liability, cost, or expense (including reasonable legal fees) arising out of or relating to your use of the Platform, your content, your conduct, your breach of these Terms or any law, or your interaction with any user.
Your use of the Platform is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data. Please read it carefully.
These Terms are governed by and construed in accordance with the laws of India.
Any dispute arising out of or in connection with these Terms or the Platform shall first be attempted to be resolved amicably through good-faith discussion. Failing resolution within thirty (30) days, the dispute shall be referred to and finally resolved by arbitration before a sole arbitrator appointed in accordance with the Arbitration and Conciliation Act, 1996. The seat and venue of arbitration shall be Bengaluru, Karnataka, and the proceedings shall be conducted in English.
Subject to the arbitration provision above, the courts at Bengaluru, Karnataka shall have exclusive jurisdiction over any matter arising out of or relating to these Terms.
Grievances may be addressed to our Grievance Officer at support@matchmatrix.in. We will acknowledge within 48 hours and endeavour to resolve within 15 days.
For any questions about these Terms, write to us at support@matchmatrix.in.